Terms of Service for Evident

Last Updated: August 28, 2026 Effective: August 28, 2026

1. About These Terms

Evident is a workforce management application provided by Vecto Solutions, LLC ("Vecto Solutions," "we," "us," or "our"). These Terms of Service ("Terms") govern your individual access to and use of the Evident mobile and web applications (the "App").

Evident is an employer-provided application. You receive access to Evident because your employer or the organization you work with (your "Organization") has entered into a separate written services agreement with Vecto Solutions. These Terms govern your personal use of the App. They do not change the agreement between Vecto Solutions and your Organization, and they do not create any commercial or payment relationship between you and Vecto Solutions.

Which document governs what. Three documents are in play, and they cover different ground:

If any term here conflicts with the services agreement between Vecto Solutions and your Organization, that agreement controls as between Vecto Solutions and your Organization. Nothing in that agreement, however, removes a right the Privacy Policy or applicable law gives you as an individual — including your right to request deletion of your personal information.

By logging into or using Evident, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App and contact your Organization.

2. Eligibility

You must be at least 13 years old to use Evident, and you must have received account credentials from your Organization. Evident is not available for personal or consumer registration. You may use the App only in connection with your work for your Organization.

3. Your Account and Your Organization's Authority

Your Organization owns and administers your account. It creates your account, sets what it can do, and decides when your access ends. Your Organization may create, suspend, modify, or deprovision your account at any time, with or without notice to you, and its decision to do so is an employment matter between you and your Organization.

Vecto Solutions may also suspend access where necessary to protect the App, its users, or third parties, or where you have violated these Terms.

You are responsible for:

• Keeping your login credentials confidential and not sharing them with anyone
• All activity that occurs under your account
• Notifying your Organization and Vecto Solutions promptly at [email protected] if you believe your account has been accessed without authorization
• Ensuring the information in your account profile is accurate

Deprovisioning is not deletion. When your Organization ends your access, your account record and its work history remain in the platform under your Organization's control. Erasing your personal information is a separate request that you can make yourself — see Section 8 and Section 5.1 of the Privacy Policy.

Who may initiate deletion. You may request deletion of your account and personal information directly from Vecto Solutions at any time, without your Organization's approval. Your Organization may also request deletion of an account on your behalf. In either case we will notify your Organization's administrator that the account was deleted, and we will retain — and, where the Privacy Policy states that we do, pseudonymize — the categories of business record identified in the Privacy Policy.

When your Organization's contract ends. If the services agreement between Vecto Solutions and your Organization terminates, your access to Evident ends. What happens to the records held in the platform at that point is determined by that agreement, subject to the retention periods disclosed in the Privacy Policy.

4. Signing In

Depending on how your Organization configured its account, you will sign in with a username and password issued by your Organization, or with Sign in with Google.

Sign in with Google. Where this method is enabled, your use of Google's authentication service is subject to Google's own terms and privacy policy, not these Terms. Vecto Solutions receives only identity claims, which are itemized in Section 2.2 of the Privacy Policy. You can revoke Evident's access to your Google account at any time through your Google account settings; doing so will prevent you from signing in to Evident by that method.

5. Location Tracking

Evident's core function requires continuous location tracking while you are signed in, including when the App is running in the background.

By logging into Evident as an employee user, you agree to continuous location tracking while signed in, as a condition of using this employer-provided application.

Turning tracking off will prevent you from receiving work assignments and may affect your ability to perform your job as your Organization expects. That is a matter between you and your Organization; questions about your Organization's expectations regarding App use should be directed to your Organization, not to Vecto Solutions.

What location data is collected, how it is used, how you turn it off, how long it is retained, and how it is handled on deletion are all described in Section 2.4 of the Privacy Policy. This Section states the obligation; that Section states the facts.

6. Acceptable Use

You agree not to:

• Use Evident for any unlawful purpose or in violation of any applicable law or regulation
• Share your account credentials, or access the App using another person's credentials
• Falsify, spoof, or manipulate location data, timestamps, work records, or any other information in the App
• Attempt to gain unauthorized access to the App, other users' data, or Vecto Solutions systems or networks
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by law
• Copy, modify, distribute, sell, lease, or create derivative works of the App or any part of it
• Upload or transmit viruses, malware, or other harmful code
• Interfere with or disrupt the App's operation, security, or performance, or probe or scan it for vulnerabilities
• Use automated systems, scrapers, or bots to access the App without our written permission
• Use the App in any way that harasses, defames, or harms another person

Violating these rules may result in suspension or termination of your access and may be reported to your Organization.

7. Your Device and Connectivity

The device owner is responsible for the mobile device, data plan, and network connectivity you use to access Evident, and for any associated costs. The App may consume mobile data and battery, including while running in the background.

The device owner is responsible for keeping the device's operating system and the App reasonably up to date. We may stop supporting older versions of the App or of mobile operating systems.

8. Data and Privacy

The Privacy Policy governs our collection and use of your personal information, and it forms part of these Terms. It — not this Section — is the authoritative statement of what Evident collects, who can see it, how long it is kept, and what happens on deletion. Two points belong here because they are contractual rather than factual:

Your right to request deletion is not subject to the services agreement. You may request deletion of your account and personal information, or of specific categories of data, through the channels in Section 5 of the Privacy Policy or the public Account and Data Deletion Request page. Your Organization's approval is not required, and nothing in the agreement between Vecto Solutions and your Organization removes that right. Requests about work records your Organization controls — access to them or correction of them — may need to be coordinated with your Organization.

Retention obligations survive. Vecto Solutions and your Organization must be able to evidence what work was performed, by an authorized worker, at a given time and place. The retention of the record categories listed in Section 5.5 of the Privacy Policy, for the periods stated there, survives the end of your access, the deletion of your account, and the termination of the agreement between Vecto Solutions and your Organization.

9. Intellectual Property

Evident, including the App, its software, design, content, and trademarks, is owned by Vecto Solutions LLC and its licensors and is protected by intellectual property laws. These Terms grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your work with your Organization, for as long as your Organization authorizes your access. No other rights are granted.

If you send us feedback, suggestions, or ideas about the App, we may use them without restriction, obligation, or compensation to you.

10. Third-Party Services

The App relies on third-party platform services, including mobile operating system providers, app stores, and — where your Organization has enabled it — Google's authentication service. Your use of those services is governed by their own terms and privacy policies, not these Terms.

11. Availability and Changes to the App

We work to keep Evident available and reliable, but we do not guarantee that the App will be uninterrupted or error-free. Service levels, if any, are set out in the agreement between Vecto Solutions and your Organization, and are commitments to your Organization rather than to you individually. Section 13.2 explains which party may bring a claim about them.

We may modify, update, or discontinue features of the App at any time. We may perform maintenance that temporarily interrupts availability.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT LOCATION DATA WILL BE ACCURATE OR CONTINUOUSLY AVAILABLE, AS LOCATION ACCURACY DEPENDS ON YOUR DEVICE, GPS SIGNAL, NETWORK CONDITIONS, AND DEVICE SETTINGS OUTSIDE OUR CONTROL.

Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law.

13. Limitation of Liability

13.1 Excluded damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VECTO SOLUTIONS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE APP, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Claims that belong to your Organization. Evident is licensed to your Organization, which pays for it and negotiates the commercial terms. Claims about how the Service performs commercially — availability and uptime, service levels, loss or corruption of your Organization's work records at the platform level, and the accuracy or completeness of the records the platform produces — arise under the agreement between Vecto Solutions and your Organization. Your Organization is the party entitled to bring them, and you do not have a separate contractual claim against Vecto Solutions for those matters. If the App's performance has affected you, raise it with your Organization, which can pursue it with us under that agreement.

This Section 13.2 does not apply to any claim described in Section 13.4, or to any claim arising from our handling of your personal information under the Privacy Policy — including our security commitments in Section 8 of that Policy and your rights under Sections 5 and 7 of it. Those claims are yours to bring and are governed by Section 13.3.

This Section allocates which party may bring a claim. It does not limit any right you have under applicable law that does not depend on a contract with us.

13.3 Cap on remaining claims. For any claim not addressed by Section 13.2, and subject to Section 13.4, Vecto Solutions' total aggregate liability to you for all claims arising out of or relating to the App will not exceed the greater of:

(a) five hundred U.S. dollars ($500); or

(b) the total subscription fees your Organization paid Vecto Solutions for Evident during the twelve (12) months before the event giving rise to the claim, divided by the average monthly Peak Concurrent Users measured for your Organization over that period under its services agreement with us.

On request, we will tell you the resulting amount.

13.4 What this Section does not limit. Nothing in this Section 13, including Section 13.2, limits Vecto Solutions' liability for: (i) gross negligence, fraud, or willful misconduct; (ii) death or personal injury caused by our negligence; (iii) unauthorized disclosure of your personal information resulting from our failure to maintain the security program described in Section 8 of the Privacy Policy; or (iv) any other liability that cannot be excluded or limited under applicable law, including statutory damages that a contract may not cap.

13.5 If a limit is unenforceable. If a court finds any limitation in this Section unenforceable as applied to a particular claim, that limitation will be reduced to the greatest extent the law permits rather than removed, and the rest of this Section stays in effect.

13.6 Employment matters are between you and your Organization. Vecto Solutions is not your employer and is not responsible for your Organization's employment decisions, scheduling, pay, discipline, or its use of information collected through the App. Disputes about those matters should be raised with your Organization.

14. Termination and Survival

Your access to Evident ends when your Organization deprovisions your account, when your relationship with your Organization ends, when your account is deleted at your request, or when the agreement between Vecto Solutions and your Organization ends. We may suspend or terminate your access if you violate these Terms.

Sections 1, 3, 8, 9, 12, 13, 14, 15, and 16 survive termination. In particular, the record retention obligations described in Section 8 and detailed in the Privacy Policy survive the termination of your access, the deletion of your account, and the termination of the agreement between Vecto Solutions and your Organization, for the periods stated in the Privacy Policy.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws principles.

If you have a concern about the App, please contact us first at [email protected] so we can try to resolve it informally. If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the state and federal courts located in South Carolina, except where applicable law gives you the right to bring a claim in another venue.

Claims that Section 13.2 assigns to your Organization are resolved under the dispute-resolution provisions of the agreement between Vecto Solutions and your Organization, which may require arbitration.

Nothing in these Terms limits any right you have under applicable employment, wage-and-hour, or labor law, or your right to file a complaint with a government agency.

16. General

Changes to these Terms. We may update these Terms from time to time. We will post the updated Terms with a revised "Last Updated" date and, where the changes are material, provide notice through the App or through your Organization. Continued use of the App after the changes take effect means you accept the updated Terms.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Vecto Solutions regarding your individual use of the App, and they replace any earlier version. They are separate from the agreement between Vecto Solutions and your Organization; Section 1 explains how the two relate.

Assignment. You may not transfer your rights under these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Contact Us

Questions about these Terms: Privacy and data deletion requests: Account or security issues: [email protected]

Questions about your Organization's use of Evident, your work assignments, or your employment should be directed to your Organization.

By using Evident, you acknowledge that you have read and understood these Terms of Service and our Privacy Policy, and you agree to be bound by them.